Privacy Policy
This policy explains what personal information the Abavubi mobile app and its services ("Abavubi", "we", "us") collect, why, who we share it with, and the choices you have. By using Abavubi you agree to this policy.
1. Information we collect
- Account details: name, phone number, password (stored only as a one-way hash), and optionally email, username, gender, ID number, bio and profile photo.
- Location: your device location, with your permission, to show nearby landing sites, breeding sites, health facilities, weather and navigation. You can turn location off in your phone settings; some features will then not work.
- Marketplace and orders: carts, orders, delivery addresses and notes, and fish listings you post as a vendor.
- Payments: the amount, status and reference of mobile money and card payments. Payments are processed by our payment partners; we do not store your card number or mobile money PIN.
- Health bookings: appointment details you enter (name, phone, reason, date and facility) and any feedback recorded for the visit.
- SACCO information: membership requests (name, phone, ID number, occupation, address), accounts, contributions, loans and repayments, if you use SACCO features.
- Notifications: in-app notifications and your notification preferences.
- Technical data: server logs such as IP address and request time, used for security and troubleshooting.
2. How we use it
- To create and secure your account and verify it is you.
- To provide the app: marketplace, orders and payments, health bookings, SACCO services, maps, weather and safety features.
- To send you service messages, such as verification codes and order updates.
- To keep financial and accounting records, prevent fraud and abuse, and meet legal obligations.
We do not sell your personal information and we do not show third-party advertising.
3. Who we share it with
We share only what is needed with service providers acting for us:
- Payment providers (such as MTN Mobile Money, Airtel Money, Beyonic and Flutterwave) to process payments.
- An SMS provider (Africa's Talking) to send verification codes and messages.
- Cloud storage and hosting providers to store images and run the service.
- Map and weather services, which receive the location needed to return results.
- Facilities, SACCOs and vendors you transact with, who see the details needed to fulfil your booking, membership or order.
- Authorities, where required by law.
4. Security
Data is sent over HTTPS, passwords are hashed, and access to the database is restricted. No system is perfectly secure, so please keep your password private.
5. Retention
We keep your information while your account is active. Financial, payment and SACCO records may be kept after you leave, with your name and contact details removed, where needed for accounting, audit or legal reasons.
6. Your choices and deleting your account
You can view and edit your profile in the app. You can ask us to delete your account and personal data at any time at abavubiapi.site/delete-account, or from Profile → Delete Account in the app. Deletion is permanent. It removes your profile, contact details, bookings, carts and notifications, and anonymizes records we must keep, as described on that page. You can also contact us to access or correct your information.
7. Children
Abavubi is not directed at children under 13 and we do not knowingly collect their information. If you believe a child has given us personal data, contact us and we will delete it.
8. Changes
We may update this policy. The effective date above shows the latest version, and we will notify you in the app of significant changes.
9. Contact
Questions or requests: info@ffou.org.